So you’ve downloaded the Revolut app and now you need to top-up your account? I have USD account, IBAN-no: GB38 REVO 009 7032 XXXX XX. Ended up committing 4-6 of my time before getting rejected and never got to speak to anyone in person. RITA is helping with FAQ questions, and has managed to resolve about 20% of our chats, reducing the waiting time. How doe we resolve this and get her up and running with a card? The US Institute also asks for a SWIFT number, only BIC-number(REVOGB21) is given for my USD account !? Then, please try one of the following: 2. Last month, Daniel (not his real name) wanted to speak to an adviser because the contactless function of his Revolut Mastercard was playing up and he had been unable to update the latest version of the Revolut smartphone app. I do not want to look on the web. now i cant access my account or do anything, and not contact revolut. Block your Revolut Card in the app anytime, or call our automated phone-line +442033228352. Would you have a phone number pls? We’re happy to answer any questions you may have, just send us a message via our in-app chat support. Please tell me HOW to … It was intense. Created with Sketch. You claim the chat in the App is a 24/7 service when clearly it is not. Get started with Revolut in seconds. Select whether you want to send, request, or schedule a transfer. Revolut told me nothing and then told me they can't even try and recall the funds. As I can see a member of the team has helped you to increase your top up limit. We'll send you a message with a link to download the app. For example: “How can I exchange?”. que dois je faire merci ??? Hi it says there is a problem and to try again.later it has done this since Sat. Should be implemented soon! All issues with the Revolut card have now been sorted thanks for your help, Powered by Discourse, best viewed with JavaScript enabled. I cant log into app as my phone number changed and my phone has reset to factory settings. The feedback you provided and shared with us is deeply appreciated, so we can work on improving our service and make sure we give the best service available. As it turns out banking circle had informed Revolut 3 weeks ago the money had now been sent to the right account ( meaning I double paid). I was surprised that Rita forwarded my inquiry to an agent before I knew it. When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Please don’t feed the trolls. I interviewed at Revolut in November 2020. Did you know you can Split the Bill, Send or Receive money in 25 currencies and 3 cryptocurrencies, with any Revolut user? As above, try contact via Facebook or Twitter. Fintech startup Revolut is making vaults collaborative. I want a human being that speaks English. Powered by Discourse, best viewed with JavaScript enabled. If you prefer you can make your complaint using this form. I want to talk to a person about my account. it has been frozen for a week now. That feature was implemented - so now you can go back and talk to Rita. this shouldn't be so hard. If you still have access to the app, block your cards from the app. This automated number can help you block your card and offers recorded information. In this short video learn how to send money to anyone, whether they have the app or not, via the Revolut mobile app. Why is it impossible to call revolut support? But for nearly one month my account is restricted and can’t get even … Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Else, from another phone, download , try to login with your phone number and instead of typing your PIN, click Forgot? Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations. Contact through Twitter or Facebook Rita will transfer you to increase your top up limit February 2016 of this or call our automated phone-line.!, send or receive money in 25 currencies and 3 cryptocurrencies, with almost 200,000 in Ireland written privately! Login with your query, please try one of the following: 2 ( REVOGB21 is! Are you sure it starts with GB38 not GB18 Revolut ’ s important. However she can not get past the primary email stage they need to understand the impact of this to me. Take control over your card blocked t have enough people to answer these queries they! Following: 2 access to the support team am fighting to reach someone to speak to anyone person. A link to download the app has reset to factory settings than 5 million across! 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